Ohuhu Reviews
Ohuhu Customer Reviews (14)
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About Ohuhu.com Prices and Cost?
Ohuhu offers a variety of art supplies. The Honolulu 320 Colors Dual Tips Alcohol Art Markers are priced at $244.99. Other options include the Honolulu 104 Colors Dual Tips Alcohol Art Markers for $74.99, the Honolulu 120 Colors Dual Tips Alcohol Art Marker for $99.99, and the Honolulu 216 Colors Dual Tips Alcohol Art Markers for $169.99. In addition to markers, Ohuhu also sells Bleedproof Double-Sided Marker Pads for $18.99 (Glue-Bound) and $17.99 (Spiral-Bound), as well as Calligraphy Pens for $11.99. Prices may vary based on the specific product and any ongoing promotions or sales.
Ohuhu.com Return Policy?
Ohuhu has a 30-day refund policy. Customers can return their orders within 30 days of delivery if they are not satisfied. The items must be unused and in the same condition that they were received. They must also be in the original packaging. Once the returned merchandise arrives back at Ohuhu’s warehouse for inspection, the refund process will begin. Refunds are issued once the item arrives at the warehouse and are credited back using the same method as when the initial order was made. Processing time typically takes 3-7 working days.
For non-quality related warranty claims, the buyer is responsible for shipping costs. Returns may be rejected if items do not meet the above requirements. Orders received over 30 days ago are not eligible for a refund, instead, store credit will be issued. There are certain situations where only partial refunds are granted. For example, any item not in its original condition, is damaged or missing parts for reasons not due to Ohuhu's error, or any item that is returned more than 30 days after delivery.
In terms of shipping, the exact shipping fee depends on the product's weight and the shipping destination region. Ohuhu offers free shipping to the US, EU, UK, and Canada on orders over $69 USD. However, products shipped from Asia, AU, BR, and MX warehouses do not participate in the free shipping activity. For quality-related warranty claims, Ohuhu covers the shipping costs. For non-quality related returns/exchanges, the buyer must cover the shipping costs. If the return is caused by the consumer, the consumer should be responsible for the shipping fee. If the package is returned due to failure to process customs duties in time, Ohuhu will charge 40% of the shipping fee.
About Ohuhu.com Popular Products and Services?
Ohuhu.com is a platform that offers a variety of art supplies. The top sellers include the Ohuhu Honolulu 320 Colors Dual Tips Alcohol Art Markers, priced at $244.99, and the Ohuhu Honolulu 104 Colors Dual Tips Alcohol Art Markers, priced at $74.99. Other popular products include the Ohuhu Honolulu 120 Colors Dual Tips Alcohol Art Marker and the Ohuhu Honolulu 216 Colors Dual Tips Alcohol Art Markers. New arrivals include the Ohuhu Bleedproof Double-Sided Marker Pad, available in both glue-bound and spiral-bound versions, and the Ohuhu Calligraphy Pens, Brush Chisel Fine 10 Size Tips. Ohuhu also offers a Bamboo Marker Organizer. The collections include water-based markers, pens, paint sets, and marker pads. Ohuhu is known for its top-notch quality and is trusted by artists for its precision and vivid colors. The brand is committed to empowering budding artists, students who love to create, and everyone else who wants to paint up inspiration with quality art supplies.
What payment methods does Ohuhu.com accept?
Ohuhu.com accepts Google Pay as a payment method. It's also mentioned that a credit will automatically be applied to your credit card or original method of payment for refunds, which implies that they accept credit cards as well. However, for the most accurate and up-to-date information, it's recommended to check their official website or contact their customer service.
How do I create an account on Ohuhu.com?
To create an account on Ohuhu.com, follow these steps:
- Go to the Ohuhu Login page and click on the “Create account”.
- Enter your first name, last name, email address, and password for the account.
- Click on the “Create” button to create a new Ohuhu account.
- After creating your account, you will receive a verification email from Ohuhu.
- Open the email to verify your email address and activate your account.
Note: If you didn’t get the verification email, check the email’s spam folder. Once your account is activated, you can begin using it.
What is the return and refund policy for Ohuhu products?
Ohuhu has a 30-day refund policy. Customers can return their orders for a refund within 30 days of delivery. The item must be unused and in the same condition that it was received. It must also be in the original packaging. Once the returned merchandise arrives back in Ohuhu’s warehouse for inspection, the refund process will begin. Refunds will be issued once the item arrives at the warehouse. The refund will be credited back using the same method as when the initial order was made. Processing time typically takes 3-7 working days. For non-quality related warranty claims, the buyer is responsible for shipping costs. Orders received over 30 days ago are not eligible for a refund, instead, store credit will be issued. There are certain situations where only partial refunds are granted. If you need to exchange your item for the same product, contact Ohuhu via email: support@ohuhu.com. If you have a quality issue to report, you can write an email at support@ohuhu.com. All purchases have 30 calendar days to return an item from the date you have received it. To be eligible for a return, refund, or replacement, your item must be in the same condition you received it. Returns require your order number, your receipt or proof of purchase, photos of the product, if defective, and your shipping address. Refunds are offered only once the product has been received. It generally takes up to 10 working days for the refund to process. Refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Send an email to support@ohuhu.com before you return the product. Otherwise, the return will not be processed. U.S. customers return your item(s) to: 37707 Cherry Street, Newark, CA 94560, United States. European customers return your item(s) to: Thousandshores Deutschland GmbH, Bredowstraße 17, Hamburg, 22113, Germany. As for other countries, Please contact support@ohuhu.com to get an RMA # and return address. If the package is returned due to failure to process customs duties in time, 40% of the shipping fee will be charged. Regarding the Shipping Costs in Returns: For quality-related warranty claims, Ohuhu is responsible for shipping costs. For non-quality related returns/exchanges, the shipping costs must be covered by the buyer. If your order includes tax, the tax will also be refunded.